Policies & Procedures

Click on the required heading to download the Policy or Procedure

Health, Safety and Environment
Health and Safety Policy
Accident Reporting Policy
Wellbeing Framework
Waste & Recycling Policy
Smoking Policy
Lone Working Policy
Personal Protective Equipment (PPE)
Infection Prevention & Control Policy
Food Hygiene Policy
Personal Safety, Violence & Aggression Policy

Safeguarding
Safeguarding and Protection of Vulnerable Adults Policy
Procedure for Dealing with the Abuse of Vulnerable Adults

Attendance and Absence
Timekeeping & Time Off
Sickness Absence Policy

Company Procedures
Uniform Policy
Complaints Policy
Equal Opportunities Policy
Dignity at Work Policy
Recruitment of Ex-Offenders Policy
Flexible Working Policy
Disciplinary Procedure
Grievance Procedure

Compliance
Anti-Bribery Policy
Whistleblowing Policy
Data Protection Policy
Information Security Policy
Data Retention Policy
IT Governance & Communications Policy

I haven't been coming long but I can tell you that this is a great place. The staff are so lovely and they are such good carers. They are checking on everyone all the time. As soon as they think someone needs help, they are there straightaway. They are just very lovely carers and look after us. I like that we are always doing things like quizzes and games.

Bill - Earith